Returns & Exchanges

At Wizard's Tower, we want your magical attire to fit perfectly, which is why we offer a 30-day return window for all unworn and unwashed garments. If your purchase doesn't cast the right spell, our simple return process ensures a seamless exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our tower scribes inspect the returned items, we will process your refund or ship your exchange within 5-7 business days.